PAA stands for Patient Admission App. In a nutshell it is a platform in which the hospital can communicate with its patients and their relatives before, during and after their stay in the hospital. A patient's encounter with a hospital is often a traumatic event to both the patient and his family. A lack of proper communication between the parties can have major implications on the hospital efficiency and the patient's experience which research shows has a critical impact on the quality of care. From red tape to red carpet A PAA should accompany the patient throughout his journey by keeping him informed and engaged. This starts prior to the actual admission when the patient feels scared, anxious and confused. A PAA should provide the patient with all the information related to his upcoming treatment. This can include treatment reminders such as not to eat x hours before a planned anesthesia, orientation map, etc. It should also handle in...
By Eran David